• Once the voucher is purchased, ALVA will contact you to book a convenient time for the service call to take place.
• Valid for at home assembly in the Cape Town or Johannesburg areas.
• Additional labour and/or parts will be billed separately
• Voucher only valid when presented with the Stingray Online Store invoice
• Valid for one year from date of purchase
• Vouchers are only redeemable from Monday to Friday (excluding public holidays) between 09:00 and 15:00
• This voucher is for Alva BBQ products only. Excludes Grand Outdoors BBQ
• Please contact our service department before purchasing any voucher to ensure that you have the correct product.
• When you purchase an incorrect voucher, a 25% handling fee will be deducted from your refund.